AI OPERATIONS · REGULATED INDUSTRIES
Agent systems, engineered like trading infrastructure.
Two decades building trading networks, exchanges, underwriting platforms and data centers. Now we put agents to work on your operations — and build the systems behind them — with the same discipline.
- 20+ years
- in production engineering
- 5
- regulated industries
- EU-only
- data processing for managed products
- Cyprus
- based, working EU-wide
TWO WAYS TO WORK WITH US
WE RUN IT
Managed products
Connect your tools and choose an outcome. Elicon's agents run the process every day, your people handle the exceptions, and you get a report on what happened. Subscription, no build project.
See products →WE BUILD IT
Engineering services
Agent systems, AI products and production hardening, scoped and quoted after discovery, built in your repository and handed to your team.
See services →PRODUCTS · WE RUN IT
Workflows we operate for you.
Support Operations
Tickets classified, documented questions answered, exceptions routed to your team — run for you, every day.
- NeverIssue refunds, credits or compensation
- NeverClose, suspend or restrict accounts
Sales Research
Every inbound lead enriched, researched and qualified against your criteria, with your CRM kept up to date.
- NeverSend outreach or contact prospects in any way
- NeverDelete or merge CRM records
Document Processing
One document type turned into validated records — for example, supplier invoices into draft accounting entries.
- NeverPost entries or approve documents without your team's approval
- NeverMake payments or change payment details
INDUSTRIES
Built for regulated work.
Capital Markets & Brokerage
Agents for brokers, banks and trading firms, from engineers who have built trading infrastructure.
→Exchanges & Digital Assets
Support and onboarding operations for exchanges and crypto-asset providers, from engineers who have built exchanges.
→Insurance
Document-heavy insurance workflows run on agents, from engineers who have built underwriting systems.
→iGaming
Player support operations for gaming operators, from engineers who have built low-latency gaming platforms.
→IT & Managed Services
Service-desk and sales operations for MSPs and IT providers, from engineers who have built data centers.
→ANOTHER SECTOR?
The engineering travels. Tell us about yours.
EXPERIENCE
Where our engineers come from.
Two decades of systems where failure is expensive. Client names stay confidential; the work speaks for itself.
- INVESTMENT BANKINGDesigned and engineered network and software infrastructure for ultra-low-latency equities and FX trading.→
- AGENTIC AIBuilt large-scale agentic AI systems for investment banks and brokers.→
- EXCHANGES AND DIGITAL ASSETSBuilt forex and crypto exchanges and DeFi investment systems.→
- INSURANCEBuilt underwriting systems for insurance companies and the agents who sell their policies.→
- ONLINE GAMINGBuilt ultra-low-latency game servers and online gaming platforms.→
- MANAGED SERVICESBuilt systems, servers and data centers for managed service providers.→
GOVERNANCE
How agents stay under control.
Written boundaries
For every task: what an agent may do, what it must escalate, and what it may never touch. Agreed in writing, enforced in code.
A human exception queue
Anything an agent won't decide lands with your people, with the context and the agent's reasoning attached.
Every action logged
Each autonomous action is recorded with its inputs, so anything can be audited after the fact — and any step can be switched back to manual.
Measured, not assumed
Quality, cost and escalation rates are tracked continuously. If we can't measure it, we don't claim it.
- MAYDraft replies, classify, enrich records, chase overdue steps
- MUST ESCALATERefunds, anything over threshold, unrecognised counterparty
- NEVERMove money, delete records, email customers unreviewed
Every autonomous action logged with its inputs. Anything outside the remit lands in a human queue with context attached.
DATA · MANAGED PRODUCTS
- ✓Client data is processed and stored in the EU only.
- ✓Client data is never used to train models.
- ✓Client data is deleted when the contract ends.
SERVICES · WE BUILD IT
Start small. Build what pays. Keep it running.
STEP 2 · BUILD
REFERENCE ENGAGEMENTS
How we'd run it.
Illustrations of how we approach a problem — architecture and trade-offs. They are examples, not accounts of past client work.
CONTACT
Talk to an engineer.
Tell us what you need. An engineer reads every message and replies by email within one business day.